Prescriptions

There is a pan-Ayrshire policy for prescription requests to allow Ayrshire & Arran to have a standardised process across all GP practices and pharmacies.  We would kindly ask that:-

1. Patients order their prescription in time to allow seven working days before they present at their chosen pharmacy to collect their medicines;
2. Patients should order all of their required prescription items at the same time - either ourselves or your local pharmacy can facilitate alignment of medications should this be required.  
3. The preferred ordering process for prescriptions is online via the link at the top of this page or by emailing us at Prescriptions.FrewTerraceSurgery@aapct.scot.nhs.uk or by calling 01294 270889 during practice opening hours.
4. If patients are on a regular medication for a long term condition please contact ourselves or your local pharmacy to enquire if a serial (long term) prescription is suitable for you.

Please note: Emergency “On the Day Prescriptions” will only be issued to patients who suffer from Asthma, Heart Problems, Diabetes, Anti-Coagulants & Palliative Care Patients

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or any local pharmacy. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a Pharmacy (NHS Inform)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.