GP Triage Appointments System
A routine (non-urgent) appointment can booked in advance.
If you request an emergency or an on-the-day appointment, your details will be taken by our receptionist and one of our doctors or our advanced nurse practitioner will call you back and triage your problem.
All information given to our staff is treated confidentially and it would be appreciated if you could give as much information as possible to our staff to allow them to direct your call appropriately. If an appointment is required, the doctor/ANP who is triaging your call will give you a time to attend the surgery.
Please Cancel Your Appointment if you no longer need it or cannot manage to come. Many appointments could be released each day if people cancelled. Patients will be removed from our list if they regularly fail to cancel unwanted appointments.
Phone 272326 or 216433 for Lanfine Way Surgery during office hours to cancel.
Please use the following link to access video consultations that have been arranged by the GP - https://nhsattend.vc/ayrshire/FrewTerrace
For additional information relating to video consultations please visit - https://nhs.attendanywhere.com/callers