Appointments

New eConsult service

We have now launched our eConsult service to allow you to seek advice from a healthcare professional. Please either click here or click on the banner below to access this service.

eConsult (Apt Page)

GP Triage Appointments System

We are now facing unprecedented demand for appointments within the practice and, particularly as a result of the Covid-19 pandemic, we have had to change the way we meet this demand.  As a result the only pre-bookable appointments are with members of our nursing or multi-disciplinary team and all GP appointments are being triaged.  Patients seeking medical advice should phone any day between the hours of 8.30am and 12.00 noon where your call will be answered by one of our patient advisors.  All information given to our staff is treated confidentially and it would be appreciated if you could give as much information as possible to our staff to allow them to direct your call appropriately.  If an appointment is required, the clinician who is triaging your call will give you a time to attend the surgery.  Please note that triage closes at midday each day and only MEDICAL EMERGENCIES can be dealt with after this time.  

Please Cancel Your Appointment if you no longer need it or cannot manage to come. Many appointments could be released each day if people cancelled. Patients will be removed from our list if they regularly fail to cancel unwanted appointments.

Phone 272326 or 216433 for Lanfine Way Surgery during office hours to cancel.

Video Consultations

Please use the following link to access video consultations that have been arranged by the GP - https://nhsattend.vc/ayrshire/FrewTerrace

For additional information relating to video consultations please visit - https://nhs.attendanywhere.com/callers 

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